Support
If you are having technical issues or need assistance, please contact us.
Support Contact Information: If you contact our support team at New Media before 3pm during weekdays, you will receive a response back that working day. After 3pm you will receive a response the following working day. If your request is urgent, please call us directly on 07 9283704.
For help with setting up your e-mail, click on the name of the software you use below:
Hosted Exchange SSL Certificates
Users of our Hosted Exchange Mailbox service can dowload our SSL Certificates below:
| exchange.newmedia.net.nz | |
| CA Certificate |
Notification Service
As part of our hosting packages, our customers can join our free Notification Service. This service alerts our customers via email or TXT SMS to your mobile phone any issues effecting our network services (such as website hosting and email). To join, please enter your name, company, email address and mobile number into the form below: